Field Service Management (FSM) is the process of planning, coordinating, executing, and documenting work carried out by field teams. For construction companies, installation contractors, and service providers, it connects the office, project managers, supervisors, technicians, and customers in one digital platform. 

Construction businesses often manage multiple projects, installations, inspections, warranty work, and ongoing service agreements at the same time. Keeping everyone aligned requires accurate planning, real-time communication, and complete documentation throughout every stage of the job. 

With Handyman, companies can schedule work, assign the right resources, track progress, document completed tasks, and transfer labour, materials, and service reports directly to their ERP system for faster invoicing. Field teams have everything they need in one mobile app—including work orders, drawings, checklists, photos, signatures, and time registration—and can continue working even without an internet connection. 

By digitising field operations from the first installation to long-term maintenance, Handyman helps construction companies improve productivity, strengthen collaboration between the office and the site, ensure compliance, and deliver a better customer experience. 

Yes. Handyman is designed to support the entire lifecycle of construction and installation projects—from the initial installation to warranty work, inspections, preventive maintenance, and ongoing service. 

Instead of managing projects and after-sales service in separate systems, Handyman brings everything together in one platform. Project managers, planners, field teams, and back-office staff all work from the same up-to-date information, improving collaboration and reducing administrative work. 

Field teams can access work orders, drawings, checklists, customer information, and technical documentation directly from the mobile app. They can document completed work with photos, digital signatures, and inspection reports, ensuring every installation, warranty visit, and service job is fully recorded and easy to trace. 

Handyman also helps companies manage recurring maintenance, service agreements, and warranty obligations alongside project work. This makes it easier to plan resources, meet customer commitments, and maintain complete visibility across every stage of the customer relationship. 

By connecting installation projects with long-term service in one integrated platform, Handyman helps construction companies improve efficiency, deliver a more consistent customer experience, and create lasting value long after the project has been completed. 

Handyman improves communication by connecting project managers, planners, field teams, and the back office in one shared platform where everyone has access to the same up-to-date information. 

Instead of relying on phone calls, emails, paper forms, or disconnected systems, work orders, project updates, drawings, checklists, photos, and customer information are available digitally in real time. Changes made by the office are instantly available to field teams, while completed work, progress updates, and documentation are sent back to the office as soon as they are registered. 

Field teams can record labour, materials, inspections, notes, and completed tasks directly from the mobile app, ensuring project managers always have accurate information about job status and resource utilisation. Even when working without an internet connection, technicians can continue working and synchronise their data automatically once connectivity is restored. 

By giving everyone access to one reliable source of information, Handyman reduces misunderstandings, eliminates duplicate administration, and improves collaboration between the office, the construction site, subcontractors, and customers. The result is better project control, faster decision-making, and more efficient field operations. 

Yes. Handyman is built for field teams that need to keep working regardless of network coverage. 

Construction sites, infrastructure projects, basements, plant rooms, and remote locations often have unstable or limited internet access. With Handyman's offline functionality, technicians and installers can continue working without interruption, ensuring projects stay on schedule and documentation is never delayed. 

Field teams can access work orders, drawings, checklists, customer information, technical documentation, and project details directly from the mobile app. They can also register labour, material consumption, inspections, photos, notes, and digital signatures while offline. 

As soon as an internet connection becomes available, all information is automatically synchronised with the back office. Project managers, planners, and finance teams immediately gain access to the latest project updates without any manual data transfer. 

By combining full offline capability with automatic synchronisation, Handyman improves productivity, protects data quality, and ensures business continuity—allowing construction and service teams to focus on the job instead of worrying about connectivity. 

Yes. Handyman helps construction companies and service contractors manage HSEQ processes, inspections, and project documentation digitally, making it easier to meet quality standards, safety requirements, and customer expectations. 

Field teams can complete digital checklists, perform inspections, capture photos, record deviations, and collect customer signatures directly from the mobile app. All documentation is linked to the relevant project, work order, or installation, creating a complete and traceable record of the work performed. 

Whether you need to document safety inspections, commissioning, quality assurance, fire protection systems, electrical installations, or maintenance activities, Handyman ensures that documentation is standardised, securely stored, and immediately available to both the field and the office. 

Digital documentation reduces paperwork, improves compliance, and minimises the risk of missing or incomplete records. It also simplifies project handovers, warranty claims, audits, and future service work by keeping all relevant information in one central platform. 

By replacing manual processes with structured digital workflows, Handyman helps construction companies improve quality, strengthen compliance, and deliver consistent documentation across every project and service visit. 

Yes. Handyman integrates seamlessly with Microsoft Dynamics 365 Business Central and a wide range of other ERP systems, creating one connected workflow from project planning and field operations to finance, inventory, and customer management. 

Instead of entering the same information in multiple systems, work orders, labour hours, material consumption, project updates, service reports, and invoicing data flow automatically between Handyman and your ERP solution. This reduces manual administration, improves data quality, and gives every department access to accurate, up-to-date information. 

For construction companies and service contractors, this means project managers gain better visibility into ongoing work, finance teams can invoice faster, and management has greater control of project costs, resource utilisation, and profitability. 

Handyman integrates with Microsoft Dynamics 365 Business Central, Microsoft Dynamics NAV, SAP, Uniconta, Business NXT, PowerOffice Go, Xledger, e-conomic, and other leading ERP platforms. Its open integration architecture also makes it easy to connect Handyman with industry-specific systems and existing business applications. 

Whether you manage installation projects, service agreements, or nationwide maintenance operations, Handyman helps connect your office and field teams in one integrated platform—eliminating duplicate work and giving you complete visibility across your entire operation. 

Yes. Handyman helps construction companies and service contractors manage service contracts, maintenance agreements, and recurring service visits in one central platform—while automatically keeping contract prices up to date through built-in price indexation. 

Many construction and installation companies continue working with customers long after a project has been completed. Preventive maintenance, inspections, warranty obligations, and service level agreements (SLAs) all require careful planning and consistent follow-up to ensure contractual commitments are met. 

Handyman automates recurring maintenance schedules, helping you plan service visits at the right intervals, assign the right technicians, and maintain complete documentation throughout the lifetime of every agreement. 

For long-term contracts, Handyman can also automate annual or periodic price indexation based on agreed indexes such as CPI or other cost adjustments. This eliminates manual calculations, reduces administration, and helps prevent revenue loss caused by missed or delayed price increases. 

By combining contract management, preventive maintenance, SLA support, and automatic price indexation in one platform, Handyman helps construction companies protect their margins, improve customer service, and build long-term, profitable service relationships. 

Yes. With Handyman's Customer Portal, customers can follow the progress of projects, submit service requests, and access documentation through one secure online platform. 

Instead of relying on phone calls and email to request updates or report issues, customers can communicate directly with your team, request warranty service, schedule maintenance, and monitor the status of ongoing work whenever it suits them. 

The portal also provides access to project documentation, inspection reports, service history, photos, and other important records. This creates greater transparency throughout the project lifecycle while reducing the administrative workload for both your office and your customers. 

Automatic notifications keep customers informed about planned visits, project milestones, completed work, and service updates, helping improve communication without creating additional manual tasks for your team. 

By giving customers a modern self-service experience, Handyman helps construction companies strengthen customer relationships, improve collaboration, and deliver a more professional experience—from the first installation to long-term service and maintenance. 

Handyman helps construction companies invoice faster by capturing labour, materials, and project documentation digitally—directly from the construction site. 

As field teams complete installations, inspections, service work, or warranty jobs, they can register working hours, travel time, material consumption, equipment used, photos, checklists, and customer approvals in the mobile app. The information is immediately available to the office, eliminating delays caused by paper forms, manual data entry, or missing documentation. 

By integrating seamlessly with Microsoft Dynamics 365 Business Central and other ERP systems, Handyman creates a smooth workflow from completed field work to invoicing. Labour, materials, and service reports are transferred automatically, reducing administration, improving billing accuracy, and ensuring invoices can be issued without unnecessary delays. 

Faster invoicing improves cash flow while giving project managers and finance teams better visibility into project costs, resource utilisation, and profitability. At the same time, customers receive clear, well-documented invoices that reduce questions and disputes. 

By connecting the construction site, the office, and your ERP system in one digital workflow, Handyman helps construction companies reduce administration, accelerate revenue, and maintain better control of every project and service job.