Index-based price adjustments are a way of adjusting prices in long-term service contracts according to changes in an agreed price index. This is often referred to as contract price indexation.

When a service contract runs for several years, costs such as labour and materials may change over time. By linking the contract to a relevant price index, the agreed price can be adjusted to reflect changes in the index rather than relying on individual price negotiations each time costs change.

For service organisations, contract price indexation provides a structured way to manage agreed price changes over the lifetime of a contract—helping pricing keep pace with changing costs and creating a more consistent basis for long-term service agreements.

Service contracts often run for several years, while the costs of delivering service can change over time. Index-based price adjustments provide a structured way to reflect agreed cost developments in contract pricing and help protect service revenue throughout the lifetime of the agreement.

For organisations managing many service contracts, the challenge is not simply calculating one price adjustment. It is making sure the right adjustment is applied consistently across every contract it affects. When this is handled manually, adjustments can be missed, applied inconsistently or require significant administrative effort.

A structured approach to contract price indexation helps reduce this risk and makes recurring price adjustments easier to manage—supporting more consistent pricing, less administration and a stronger foundation for a profitable service business.

Handyman connects price indexes directly with your service contracts. You define the indexes your organisation needs and assign the relevant index to the contracts where index-based price adjustment has been agreed.

When a new index value becomes applicable, you update the value in Handyman. The system then uses the updated value to calculate the relevant price adjustment for the contracts connected to that index.

When invoices are generated, Handyman automatically applies the calculated adjustment to the affected contracts. This means you update the index value once, while Handyman handles the resulting price adjustment across the contracts it applies to—reducing manual calculations and helping agreed price changes reach the right contracts.

Partly. The current index value is updated manually in Handyman, giving your organisation control over when a new value should be applied. Handyman does not automatically retrieve new index values from external sources.

Once the index value has been updated, Handyman automatically calculates the resulting price adjustment for the contracts linked to that index when invoices are generated.

This combines control with automation: your organisation determines the correct index value, while Handyman handles the calculation across the affected contracts—reducing manual work and the risk of agreed price adjustments being missed.

Yes. Handyman can manage multiple price indexes, allowing your organisation to use different indexes for different markets, business areas or types of service contracts.

A standard index can be defined for a contract type and, when needed, overridden for an individual contract. This gives organisations flexibility when different parts of the service business are subject to different approaches to price adjustment.

For example, organisations may work with indexes such as SSB in Norway, Entreprenadindex in Sweden or BYG43 for electrical work in Denmark. The relevant index values are updated manually in Handyman, after which the system uses them to calculate price adjustments for the contracts linked to each index.

Yes. Handyman can calculate index-based price adjustments either for the total contract or at individual equipment level, depending on how the service contract is set up.

When adjustments are calculated by equipment, different pieces of equipment within the same contract can have different index values and starting points. This can be useful when equipment has been added to a service contract at different times or when different indexes apply to different equipment.

This gives service organisations greater flexibility when managing more complex contracts, allowing price adjustments to reflect how the individual equipment is covered by the agreement rather than applying the same adjustment across the entire contract.

Index-based price adjustments in Handyman are calculated as part of the contract invoicing process. When an invoice is generated, Handyman can specify the original contract amount and the additional adjustment resulting from the applicable index change.

This means the price adjustment becomes part of the invoice data rather than a separate manual calculation. The resulting invoice information can then continue into the connected ERP process for further financial processing.

By connecting contract pricing, index adjustment and invoicing, Handyman helps create a more consistent flow from the service agreement to the financial systems that follow—reducing manual administration and helping ensure agreed price adjustments are reflected in invoicing.